Refund policy

Refund Policy

At Qomfort, customer satisfaction is our priority. We offer a hassle-free refund process within the following terms:

30-Day Refund Window

You may request a refund within 30 days from the date of purchase. After this period, refund requests will not be accepted.

Refund Conditions

To be eligible for a refund, your item must be:

Unused and in original condition
In original packaging with all tags attached
Not damaged or altered by customer use
Free from signs of wear

Refund Process

To initiate a refund:

Contact us at qomfortcontact@gmail.com with your order number and reason for return
We will provide return shipping instructions
Send the item back to us in its original condition
Once received and inspected, your refund will be processed within 5-7 business days

Refund Method

Refunds will be issued to the original payment method used at purchase. Please allow 5-10 business days for the amount to appear in your account, depending on your bank.